Shipping Info
SHIPMENT UPGRADE NOTICE:
We've put a lot of focus on making sure the items get delivered to our customers as quickly as possible. So lately we’ve upgraded our shipping system to provide better service: we managed to shorten the shipping time, especially for US & UK customers!
1.For US customers, the shipping time has been shortened to 6-8 business days for Standard Shipping, and 3-7 for Express Shipping (it was 8-15 & 6-10 business days before this upgrading);
2. For UK customers, the shipping time has been shortened to 7-10 business days for Standard Shipping, and 3-7 for Express Shipping (it was 10-20 & 6-10 business days before this upgrading);
3. For Australia customers, the shipping time has been shortened to 7-15 business days for Standard Shipping (it was 10-18 business days before this upgrading);
4. For France customers, the shipping time has been shortened to 7-12 business days for Standard Shipping, (it was 10-20 business days before this upgrading);
5. From Apr. 12, 2018, customers can enjoy FREE STANDARD SHIPPING on orders over USD$49.99(shipping cost excluded). The order amount for free shipping has been increased due to the rise of shipping cost, which is out the consideration of providing better service and faster delivery. We appreciate your understanding.
* Please note that the new shipping system takes effect from Apr. 12 9:00 CDT, and the orders before this will still be shipped out with our old shipping system. Practically, we ensure 95% of the orders delivered in time. For some remote places, it may take a bit longer.
The fully updated list of shipping services and charges are in the table below.
* Please note:
SHIPPING RATES
COUNTRY | STANDARD SHIPPING | EXPRESS SHIPPING | ||
Cost | Shipping Time (business days) |
Cost | Shipping Time (business days) |
|
United States | FREE for orders over US$49.99 otherwise US$4.99 |
6 - 8 | FREE for orders over US$99 otherwise US$9.99 |
3 - 7 |
United Kingdom | FREE for orders over US$49.99 otherwise US$4.99 |
7 - 10 | FREE for orders over US$99 otherwise US$12.99 |
3 - 7 |
Australia | FREE for orders over US$49.99 otherwise US$4.99 |
7 - 15 | FREE for orders over US$99 otherwise US$11.99 |
6 - 10 |
New Zealand | FREE for orders over US$49.99 otherwise US$4.99 |
10 - 18 | FREE for orders over US$99 otherwise US$11.99 |
6 - 10 |
France | FREE for orders over US$49.99 otherwise US$4.99 |
7 - 12 | FREE for orders over US$99 otherwise US$12.99 |
6 - 10 |
Europe : Spain, Germany, Italy, Portugal, Poland, Norway, Finland |
FREE for orders over US$49.99 otherwise US$4.99 |
10 - 20 | FREE for orders over US$99 otherwise US$12.99 |
6 - 10 |
North America : Canada | FREE for orders over US$49.99 otherwise US$4.99 |
10 - 25 | FREE for orders over US$99 otherwise US$11.99 |
8 - 12 |
Other Countries | FREE for orders over US$49.99 otherwise US$6.99 |
10 - 25 | US$4.99 for orders over US$99 otherwise cost depends on destination country and package weight. |
8 - 15 |
*Note:
You can choose your preferred shipping method on the Order Information page during the checkout process.
WHAT IS ITEM PROCESSING TIME
The Item Processing Time is the time from receiving your order to physically dispatching your order. After receiving your order, we conduct rigorous Quality Control checks and tests in order to ensure the product's quality prior to shipment to meet your satisfaction. This can involve detailed in-house checks: material quality, zippers, seams, embellishments and motifs, interiors, lining, etc. The total processing time varies depending on the complexity, design and size of the specific product or article. Larger orders will naturally take longer. The average processing time is approximately 4 business days; however, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. If your order includes very popular items that are experiencing stock availability issues, then the order can take 5-10 business days to process and dispatch. We apologize in advance for any inconvenience caused by these delays and thank you for your patience.